Ritz Recovery: project overview

In 2024 our client, a mid-sized addiction treatment facility, had been facing the challenge of navigating the ins and outs of marketing, social media, online visibility, & maintaining a steady flow of conversions in an increasingly competitive market. They partnered with Xval for Marketing to improve online authority, organic traffic, & leads.

Industry

Luxury Rehab

Goal

Increase Brand Awareness

Date

2024

Duration

1 year

Project Overview

Step 1: Research & Competitive Analysis

We began with a full competitive audit to uncover Ritz’s unique value propositions, identify industry trends, and highlight SEO content opportunities.

Key Differentiators:

  • Boutique, state-of-the-art facility in Hollywood Hills
  • Gourmet meals from a private chef (per meal, daily)
  • Weekly excursions and outings
  • Private rooms and luxury amenities
  • On-site laundry and maid services
  • Customizable care plans
  • Experienced, friendly, and professional staff
  • 24/7 medical support
  • Proven success through patient testimonials

Common Competitor Weaknesses:

  • Poor staff professionalism
  • Lack of mental health co-treatment
  • Minimal compliance transparency
  • No personalized or modernized experience
  • Weak location and outdated facilities

Action: We used these findings to craft Ritz’s unique brand narrative and tailor content strategy to high-intent audiences.

Step 2: Strategy, Optimization & Visibility Boost

We conducted a full website audit, eliminating plagiarized content, restructuring the site layout, improving CTA flow, and implementing high-intent keyword targeting.

Notable Wins:

  • Increased from 115 to over 2,500 daily site visitors
  • Expanded Google My Business visibility
  • Established Ritz as a topical authority in addiction recovery content
  • Developed a long-term content and social growth strategy

Step 3: Marketing Plan Implementation

We launched a three-tiered plan focused on:

1. Web Strategy:

  • Indexed landing pages for top 20 keyword themes
  • Recovery glossary with 20+ terms per letter, all internally linked
  • Individual insurance landing pages
  • Long-tail content targeting niches (couples, pregnant women, etc.)
  • 150+ new SEO-optimized website pages and structured blogs
  • Technical SEO and site speed enhancements

2. Social Media Strategy:

  • 3–5 weekly Instagram posts, memes, and community-focused content
  • Recovery meme page + Facebook support group
  • YouTube content (tours, therapist talks, YouTube Shorts)
  • Snapchat stories and CTAs (e.g. "Join Today" walkthroughs)
  • Influencer campaigns using skit-style promos
  • Event promotion and Q&A engagement sessions

3. Traditional Outreach:

  • Branded brochures and flyers
  • Hospital and hotel partnerships
  • Participation in local city events and panels
  • Hosting themed recovery group outings

Step 4: Custom Web Design & Content Creation

The client requested a full website redesign with better SEO, user experience, and conversion pathways.

What We Delivered:

  • Original photography and video content (no stock/A.I. assets)
  • Over 150 pages of custom content
  • SEO-optimized wireframes and page designs
  • Modern, mobile-first UX with clear call-to-actions
  • Embedded live chat and location-integrated maps
  • Targeted landing pages and blogs for each drug type and recovery topic

Results (12 Months)

  • Traffic Growth: From 0 to 2,000+ daily organic visitors
  • Ad Spend Efficiency: Decreased CPC from $20 → $0.56
  • Keyword Domination: Top competitor rankings surpassed
  • Social Media: 5K+ followers and over 250K monthly engagements
  • GMB Performance: Top 5 in local Google Maps rankings

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